We're here to help! If you have any questions, concerns, or feedback about Kink.io, please don't hesitate to reach out to us.
For billing inquiries, subscription management, or payment issues, please contact CCBill customer support directly:
CCBill Customer Support
CCBill is our payment processor and can provide detailed assistance with transactions, refunds, and billing questions.
We strive to respond to all inquiries within 24-48 hours during business days. For urgent matters or complaints, we aim to provide an initial response within 2 business days and a resolution within 7 business days.
For faster assistance, please check if your question is answered in our policy pages:
Email us at:
Please include your account email address (if applicable) and a detailed description of your inquiry so we can assist you more effectively.